Mobile application privacy policy
B2PWeb is committed to preserving the confidentiality of your personal information and attaches great importance to protecting the privacy of the users of its services.
The purpose of the Privacy Policy is to define the rules applicable to the collection and processing of your personal information via the use of the OPTIM mobile application (hereinafter “the application”). It specifies the data we collect, how we use it, the third parties with whom we may share it and the measures we take to ensure its security.
1. Acceptance and updates of the Privacy Policy
Use of the application implies your full acceptance of this Privacy Policy. If you do not agree with any of its terms, you are free not to use our services, nor order on the application.
In general, the Privacy Policy is always easily accessible from the application via this link: https: //www-inte.b2pweb.com/fr/politique-de-confidentialite-de-lapplication-mobile
B2PWeb reserves the right to make changes to the Privacy Policy at any time. We therefore encourage you to consult this page regularly from the application to take note of any changes. You acknowledge and agree that it is your responsibility to regularly review this page for any changes, including changes to the Privacy Policy.
2. Our commitment to compliance
B2PWeb, registered in the Avignon Trade and Companies Register under SIREN number 489 052 902, with its registered office at 127 avenue joseph Boitelet – 84300 Cavaillon, represented by Mr Benoit AUJAY, in his capacity as Managing Director, is responsible for processing the personal data collected via the application.
The company b2PWeb undertakes by this Privacy Policy to comply with its legal and regulatory obligations arising from the European Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (known as the “RGPD”) and Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, as amended (known as the “Data Protection Act”) (hereinafter the “Regulations”).
For the purposes of the Privacy Policy, the term “personal data” refers to any information relating to a natural person who can be identified, directly or indirectly, such as surname, first name, e-mail and postal address, telephone number, user ID, password, etc. (hereinafter “Personal Data”).
3. What personal data do we collect and when?
The Personal Data and other information we collect and process concern, for example:
– Information relating to your identity and contact details, such as your first and last name, e-mail address and telephone number;
– Information relating to the company you represent, such as its name, registered office address, workforce and activity;
– Information relating to your connection to the personal account, such as your login and password.
4. How and why do we use your Personal Data?
We will only use your Personal Data if you have consented to such use or if such use is based on the protection of our legitimate interests (e.g. to answer your questions and provide you with our services), or to comply with a legal or regulatory obligation.
We collect and process information about you for a variety of purposes, in particular:
– to manage customer relations (e.g. to respond to your requests);
– to send newsletters, commercial offers and e-mail alerts about the various services offered by B2PWEB or its subsidiaries and partners, according to your selection criteria;
– to improve the quality of our services (e.g. to measure the number of visitors to our website); – to ensure the security of Personal Data (e.g. to prevent digital identity theft); – to resolve any disputes or settle any problems in connection with our services. measuring the number of visitors to the application);
– ensuring the security of Personal Data (e.g. preventing digital identity theft);
– resolving any disputes or problems arising from the use of the application.
Any use of Personal Data for purposes other than those set out above will require your express prior consent. B2PWeb undertakes not to access or use your Personal Data for purposes other than those set out above.
5. With whom do we share your Personal Data?
Communication for external processing purposes:
Your Personal Data may, if necessary, be transmitted to third parties involved in the provision of our services (technical and hosting service providers, security incident management subcontractors, etc.).
B2PWeb undertakes to communicate your Personal Data only to authorized and trusted service providers, who process them on our behalf, in accordance with our instructions.
Similarly, subject to your express consent, your Personal Data will be communicated to B2PWeb’s subsidiaries (in particular S3PWEB) and partners.
Communication for legal and judicial reasons:
In addition, your Personal Data may be disclosed to a third party if B2PWeb is required to do so by law, regulation or court order, or if such disclosure is necessary for the purposes of an investigation, injunction or legal proceeding, whether at home or abroad.
Similarly, we may share your Personal Data with third parties (e.g. lawyers, bailiffs, etc.) in order to enforce the Privacy Policy (including to ascertain any breaches thereof) and to protect against any infringement of the rights, property or safety of B2PWEB and the users of our services, in accordance with and in compliance with the law.
6. How long is your Personal Data kept?
The length of time we keep your Personal Data may vary according to the following cases:
– we keep your data for up to 3 years after our last contact with a prospect;
– for prospects who become B2PWEB customers, we keep your data for up to 3 years from the end of our business relationship.
However, depending on the case, we may need to keep your data for longer, in particular to comply with applicable legislation, to manage claims and/or disputes, to defend our interests or assert our rights, or to respond to requests from authorized authorities.
We will not keep it longer than necessary and when we no longer need it, we will destroy it securely in accordance with our internal policy or make it anonymous.
7. How do we ensure the security of your Personal Data?
We use physical, technical and organizational security measures to protect your information against unauthorized access and disclosure, modification, alteration, damage, accidental loss or accidental or unlawful destruction, as well as against any other form of unlawful processing or disclosure to unauthorized persons. Our protection measures include firewalls, physical access controls to our data centers and authorization controls for access to information. Finally, we inform you that your Personal Data is stored on servers located in the European Union.
8. What are your rights?
Your rights?
All Internet users of the application whose Personal Data are processed by B2PWEB have the following rights in particular:
– Right of access (this is your right to obtain confirmation as to whether or not your data is being processed, and if so, to access this data) ;
– Right to rectification (e.g. to update or correct your data if it is incomplete or incorrect) ;
– Right to restriction (e.g. in certain cases provided for by law, and if you question the processing of some of your data, you may request that we restrict its use during the management of our dispute);
– Right to portability (e.g. you have the right to retrieve your data or request that it be transferred to third-party service providers);
– Right to erasure (this is your right to obtain, as soon as possible, the erasure of your data, subject to our legal retention obligations);
– Right to object (this is your right to object at any time to the processing of your data by B2PWeb, except where there are legitimate and compelling reasons for B2PWeb to do so. You may also object to the processing of your data for canvassing purposes);
– The right not to be subject to a decision based exclusively on automated processing, including profiling, which produces legal effects concerning you or which significantly affects you in a similar way.
Exercising your rights
You may exercise these rights at any time by sending us your requests, with proof of identity, to the addresses given in section 09 below. If you exercise these rights, we will endeavor to reply as soon as possible, and in any event within one month of receipt of your request.
If necessary, this period may be extended by two months, taking into account the complexity and number of requests sent to B2PWEB. In this case, you will be informed of the extension and the reasons for the postponement.
If B2PWEB does not respond to your request, it will inform you of the reasons for its inaction and you have the right to lodge a complaint with a supervisory authority and/or take legal action.
The CNIL
To find out more about your rights or make a complaint, please contact the Commission Nationale de l’Informatique et des Libertés (CNIL) (website: https://www.cnil.fr/).
9. Contact us now!
If you have any questions about this document and, more generally, about the collection and processing of your Personal Data by B2PWEB, please contact us:
– By email at the following address: rgpd@b2pweb.com
– By post at the following address: B2PWeb – Service OPTIM, 127 avenue joseph Boitelet – 84300 Cavaillon – France
B2Pweb has appointed a data protection officer. He can be contacted by e-mail(dpo@avocats-sfez.fr) or by telephone on 01.80.06.06.25.
